Shipping & Returns

This Website is owned and operated by BangnProducts.com.

When will my order ship?

Our shipping services are impacted due to the current pandemic. It might have a significant delay in processing. Once the order is ready to ship and you will receive an email with the tracking information. Once the order is shipped out, we are unable to change the shipping address or any related information. Shipping packages will be in standard packaging. bangnproducts.com is not responsible for any kind of loss/Damage once the package is shipped out of our facility.

What are the shipping costs for Bang'n Products products?

Shipping Countries

BangnProducts products can only be bought and shipped within the U.S territories.

What if I do not receive my order or shipment?

Itree cannabis ships out all package with signature confirmation, where carrier is liable for collecting a signature of authorized personnel at the time of delivery.

If you do not receive your order or shipment, contact the carrier customer support for more details about the shipment. It is recommended to check with neighbors or nearby place or person. Check parcel before you received it, if it is damaged don’t sign for it and return to the courier to return back. Failure to do so may result in the exclusion of the return/exchange policy. Itree cannabis is not liable to file a claim with carrier or replace the package on signature confirmed orders. Consumers must resolve the issue with the carrier.

What method of shipping will be used to deliver my order?

USPS (United States Postal Service) or UPS (United Parcel Service). You can select any one option at the time of the checkout Time frame: 2-5 business days (depends on region).

Can I track my order?

Yes definitely! Generally, System will send the auto-generated shipping email following to order confirmation once the order shipped from our shipping facility. You can track the shipment on the shipping carrier website by entering the tracking no or shipping info sent to you.

Return & Refund Policy

Refund is only available for the products that have been unused or new. To avoid issues with a return in order to get a refund, the product must be returned to bangnproducts.com return center within 15 days of purchase or date of receipt. The broken seal cannot be honored in order to issue the refund. bangnproducts.com does not offer a money back guarantee.

How many days does it take to process the refund?

Please allow 2-3 weeks refunds to be processed

Do I have to create an account on the website before return or replace the product?

Before sending the product back, you have to create an account on the website. It helps us to verify the age and expedite the return. It is recommended to mention full contact detail in return package for further assistance from our return department.

What should I do if my product is not working, defective or leakage?

No problem. You can contact the customer support team by email at info@bangnproducts.com for further assistance.

Where should I send the return or defective product?

Please email at support@bangnproducts.com or info@bangnproducts.com